Washington, DC —Sep 1, 2022—Educology Solutions (ESI) announced today it has successfully achieved recertification of its quality management system used for program management, software design and engineering, and cybersecurity services.
Published by the International Organization for Standardization (ISO), 9001:2015 is the international standard for creating, implementing, and maintaining a quality management system. The standard is used by organizations of any size or industry to create a system to ensure consistency in the development and delivery of products and services.
Commenting on the achievement, ESI President, Robin Appia stated, “We remain committed to delivering the highest quality services, and this recertification validates that our processes and procedures have the maturity necessary to deliver for our clients.”
“Quality is ingrained in our culture, services, and solutions,” said ESI Vice President, Robert Boakai. “As we proactively prepare for the unexpected, we have achieved higher levels of quality in our service delivery framework and increased levels of customer satisfaction.”
After years of steady growth, ESI identified the need to mature corporate policies, procedures, and tools to ensure scalable and repeatable high-quality services. In 2019, executives selected this globally recognized standard as the mechanism to drive continual improvement across the organization.
ESI is a provider of technology services and solutions and has been at the forefront of digital transformation and modernization of public sector agencies to create a digital first constituent experience. The company is a privately held, woman-owned business headquartered in Washington, DC. For more information, visit https://esinc-dc.com
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